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REDUCING COSTS THROUGH BETTER SERVER UTILIZATION by Sun Microsystems, Inc. March 01, 2009 - (Free Research) Keeping datacenters agile is key as IT organizations support dynamically changing business priorities and cope with economic pressures. By consolidating systems onto the latest server technology and taking advantage of virtualization techniques, enterprises can optimize datacenter efficiency, gain flexibility, and reduce operating costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Potential ROI of a Remote Support Solution via the SaaS Model Presentation Transcript by Citrix Online - GotoAssist June 18, 2009 - (Free Research) Increased productivity, better customer interactions and quicker response times are all benefits of using SaaS-based remote support solutions. But how do you quantify these savings? This presentation transcript will address the real dollar savings of using this model and the potential for ROI. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Info Support: Responding Faster to Customers by Dell and Microsoft June 09, 2009 - (Free Research) This case study outlines how Info Support, a Dutch IT service provider, was able to launch new servers and storage up to 75% faster using virtualization. The challenge was that Info Support wanted to respond to their clients faster by creating an environment where new projects were up and running in a couple of hours. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The potential ROI of a remote support solution via the SaaS model by Citrix Online - GotoAssist June 04, 2009 - (Free Research) This webcast will address the real dollar savings of using this model and the potential for ROI. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SUN SPARC® ENTERPRISE T5440 SERVER ARCHITECTURE by Sun Microsystems, Inc. October 01, 2008 - (Free Research) Employing UltraSPARC® T2 Plus processors - an evolution of the industry's first massively threaded systems on a Chip (SoC) - the Sun SPARC® Enterprise T5440 server offers breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IPControl - automated IP Address Management & DNS/DHCP server configuration by BT Diamond IP IPControl is a next-generation software system that enables service providers and enterprises to dramatically improve their IT infrastructure operational efficiency and service levels by automating IPAM and DNS/DHCP server configuration.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Leapfrog Services by CA September 2008 - (Free Research) Centralized management approach has enabled Leapfrog to standardize its core processes and automate routine tasks to develop a scalable and repeatable model for IT support. (WHITE PAPER) GO TO WHITE PAPER

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company) March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company) March 2008 - (Free Research) IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Johns Hopkins University Lowers Total Cost of Ownership across the Entire Oracle Stack by Oracle Corporation January 2009 - (Free Research) In this video Raymond Payne, explains how My Oracle Support helped them to lower their total cost of ownership of the applications and technologies that they use from Oracle. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Q&A for Determining Whether Oracle Advanced Customer Services Is Right for You by Oracle Corporation December 2008 - (Free Research) Oracle Advanced Customer Services can be a valuable investment. Read this whitepaper to assess the level of services offered and help determine if this investment can benefit your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Technical Whitepaper on Automating Enterprise BlackBerry Support by Zenprise February 2009 - (Free Research) Zenprise for BlackBerry provides organizations experiencing growing mobile user populations with an automated BlackBerry management solution that proactively uses troubleshooting methodologies that ensures their mobile users always receive high availability and performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Catalyst 6500: Building IPv6-Ready Campus Networks by Cisco Systems, Inc. May 2009 - (Free Research) The Internet has grown so rapidly that the IPv4 standard can no longer support the number of users and functions. Features such as Network Address Translation (NAT) can help overcome address-space limitations, but they also make bidirectional communication for primary triple-play (data, voice, and video) applications more challenging. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company) VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

MPLS: What Is It? What Can It Do for Me? by Global Knowledge January 2009 - (Free Research) MPLS is a foundational technology that allows service providers and enterprise architects to offer state-of-the art networking to their customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows 7 Review Guide by Global Knowledge May 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Case for Migrating from SPARC to HP: Infrastructure silos, such as SPARC, are an unnecessary IT burden by Hewlett-Packard Company May 2009 - (Free Research) This brief examines the operational costs and risks of SPARC environments, and shows that business assets currently hosted on SPARC can be migrated easily into the data center mainstream. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Driving Efficiency and Green Efforts Within Your Data Center by Data Domain June 2009 - (Free Research) In this webcast, ESG analyst Brian Babineau examines how data deduplication can effectively contain the costs associated with massive data growth, improve capital and operating efficiencies and bolster green initiatives. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Blackberry Enterprise Server for Microsoft Exhcnage - Service Pack: 6 by BlackBerry February 2009 - (Free Research) BlackBerry® Enterprise Server version 4.1 SP6 supports HTML and rich-content email messages for BlackBerry devices that are running BlackBerry® Device Software version 4.5 or later. (DATA SHEET) VIEW ABSTRACT | GO TO

Speeding Business Innovation with HP Data Center Transformation Solutions by Agilysys Technology Solutions Group March 2009 - (Free Research) HP Data Center Transformation solutions accelerate some of today's most important technology initiatives: enabling consolidation, improving energy and space efficiency, and enhancing business continuity and availability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP ProLiant ML300 G6 configurations for HP VMware ESX solution-guidelines for supporting up to 56 virtual machines by Hewlett Packard Company and Intel April 2009 - (Free Research) HP and VMware have developed a variety of recommended configurations and services for VMware applications which are appropriate for particular business and technical situations. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Understanding the Business Benefits of an Open Source SOA Platform by JBoss, a Division of Red Hat June 2009 - (Free Research) This paper is divided into two sections. The first half of the paper describes the business challenges of three JBoss Enterprise Middleware customers and how they gained business benefit from the use of JBoss Enterprise products and services. The second half of the paper provides insight into the JBoss Enterprise SOA platform. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Improving Patient Care with a High-Performance Campus Fabric by Cisco Systems, Inc. May 2008 - (Free Research) The University of Rochester Medical Center needed an upgraded network solution that would deliver the high reliability that healthcare applications demand. They chose a solution based on the Cisco Campus Communications Fabric. Read this paper and see how they benefited from this solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Idera SQL diagnostic manager - SQL Server performance monitoring and alerting by Idera May 2009 - (Free Research) Degradation in SQL Server performance has a noticeable and immediate impact on business productivity. Database administrators need to proactively manage their SQL Server environment by identifying and fixing issues before end users are impacted. (TRIAL SOFTWARE) GO TO

The Five Essential Ingredients for Effective Event Correlation and Root Cause Analysis by CA March 2008 - (Free Research) This whitepaper discusses the five essential ingredients needed for effective event correlation and root cause analysis. These key ingredients are at the heart of delivering high service availability to support every kind of business (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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