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Making the most of OSS and service provider CRM by Pitney Bowes Group 1 Software
June 2008 - (Free Research) In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
Network Management and Applications Performance Services by Alcatel Lucent
August 2008 - (Free Research) This whitepaper examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services.
The Outsourcing Surge by CIO Decisions
August 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.
Managing Video Networks in a Metro Environment by Alcatel Lucent
April 2008 - (Free Research) Next generation networks are a key enabler of an effective end-to-end security solution. Preventing disruptive elements is both a public duty and a key business requirement to entice passengers and generate the associated revenues.
Webinar - Complete Network Visibility, Delivered by Solera Networks
July 2008 - (Free Research) Complete network visibility is delivered by capturing 100% of all network traffic, storing it, and making it available for playback, review and analysis.
Miercom Test Report of the Solera DS 5100 by Solera Networks
May 2008 - (Free Research) Solera Networks commissioned a test to independently evaluate the performance of its Model DS5100 deep packet capture and storage appliance. The results? the DS5100 provides the highest line capture rate in the industry.
Enabling NAS Clusters: The Silicon Storage Appliance by DataDirect Networks.
June 2008 - (Free Research) This paper provides a basic overview describing the most commonly used storage strategies for clusters, and some emerging technologies that attempt to answer the problems associated with largerscale data distribution in large clusters.
Global Green IT Attitude & Action: Survey Report by Info-Tech Research
Sponsored by: TANDBERG
January 2008 - (Free Research) KnowledgeStorm and Info-Tech Research Group partnered to conduct the Global Green IT Attitude & Action survey in November 2007. More than 2,100 IT and non-IT respondents from around the globe provided insight on their sentiment towards climate change, Green IT, and how they believe their companies are reacting. Learn the results.
Netuitive Service Analyzer by Netuitive, Inc.
August 2008 - (Free Research) Netuitive Service Analyzer significantly lowers your IT operational costs, increases staff productivity up to 100% and generates continuing return on your investment long after the few hours it takes to install.
Lean and Green: Reducing IT Energy Drain for Business Gain by BlueArc Corp.
April 2008 - (Free Research) Download this report to see top-level findings of 150 IT professional surveyed to measure and quantify their current needs, obstacles and attitudes as they weigh decisions about investing in green technology.
Lean & Green - Taming the Data Center Colossus by BlueArc Corp.
January 2008 - (Free Research) The corporate data center is a huge power consumer and a substantial contributor to global warming. Download this whitepaper to learn and discover the business benefits of a more eco-friendly data center.
The Challenge of Uptime at Crunch Time by BlueArc Corp.
January 2008 - (Free Research) The world is becoming increasingly more dependent on information, as well as the technology to store and handle it. Smart storage strategies are giving BlueArc, a premium market position and helping to bring sustainable computing practices to the industry.
Ovum IT Service Management Vendor Report Card 2006 by IBM Software Group
August 2008 - (Free Research) This report card evaluates how well each major vendor's ITSM strategy and mid-to-long term strategic roadmap aligns with emerging customer requirements and addresses emerging demands for ITSM links to application lifecycle management.
Podcast - Server Virtualization by CDW Corporation
August 2008 - (Free Research) This podcast explains how server virtualization can create a business continuity strategy, how it can lower the total cost of ownership and how it can help to deploy applications more effectively.
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