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Your search for keyword: Customer Service/Help desk returned 201 results.
 
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Foglight - Application Management to Unify IT and the Business by Quest Software, Inc.
Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more...
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Topics Related to Your Search

Virtualization | Application Management and Maintenance | Network Management | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Patch Management | Help Desk and Call Management | Availability, Performance and Problem Management | Enterprise Systems Management | Data Center Management | Network Security

Search Results 1 - 25 of 201 | Next Page
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LANDesk - Enterprise Desktop & Security Mgmt. for North American Companies by CreekPointe (E-mail this company)

LANDesk® solutions were designed specifically for North American companies and empowers enterprises to centrally manage and protect desktops, servers and mobile devices through a single console. They're cost-effective, intelligent and provide IT & Help Desk Managers with a rapid time to value. 
(RESELLER & SERVICE)GO TO DETAILED REPORT

An Overview of Application Virtualization by CreekPointe (E-mail this company)

December 2007 - (Free Research) Virtualized applications eliminate nearly all of the complexities and support issues associated with delivering and accessing traditional applications for both fat and thin-client deployments. This paper discusses the benefits realized through application virtualization and dynamic solutions for helping you achieve application virtualization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Thinstall: Virtual Operating System (VOS) by CreekPointe (E-mail this company)

Thinstall is an Application Virtualization Platform that enables complex software to be delivered as self-contained EXE files which can run instantly with zero installation from any data source. The core of Thinstall VS is the Virtual Operating System, a small light-weight component which is embedded with each “Thinstalled” application. 
(SERVICE)GO TO DETAILED REPORT

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by VMware, Inc

August 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automating and Optimizing Service Desk Performance by Kaseya

April 2008 - (Free Research) The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Secure Network Gateway by Momentum Systems

Secure Network Gateway provides managed file transfer software that automates the exchange of files between an organization's business processes and its customers. It establishes an easily scalable automated file transmission gateway, automating file flow for organizations in a variety of industries, including banking, health care and insurance. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Recovery Manager for Active Directory by Quest Software, Inc

Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Lean & Green - Taming the Data Center Colossus by BlueArc Corp.

January 2008 - (Free Research) The corporate data center is a huge power consumer and a substantial contributor to global warming. Download this whitepaper to learn and discover the business benefits of a more eco-friendly data center.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automating IT Process to Ensure Virtualization Success by Opalis Software, Inc.

May 2008 - (Free Research) Virtualization is a technique for abstracting the physical characteristics of computing write sources from the way in which other systems’ applications or end users interact with those write sources.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company)

VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Discovery Attender® for Notes - Electronic Search and Discovery by Sherpa Software (E-mail this company)

Discovery Attender for Lotus Notes is a search and discovery tool that automates investigative tasks in Domino server databases, im logs and common file storage areas. DA has the ability to search, locate, and review data in a cost-effective and timely manner. Free Trial Available. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Movincool’s Portable Air Conditioners, Spot Cooler & AC Units by MovinCool

With a MovinCool portable air conditioner, you can focus cool air exactly where it's needed. What many portable air conditioners don't cover, MovinCool will. Our portable AC units have been designed to go where you need them in order to keep things cool and comfortable. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Using Real-Time Information to Improve Contact Center Performance by Genesys Co.

May 2008 - (Free Research) From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Moving beyond the Map--and across the Enterprise: The Latest Location Intelligence Solution Capabilities to Meet the Expanding Needs of Today’s Communication Providers and Utilities by MapInfo Corporation.

July 2008 - (Free Research) The MapInfo Professional solution is a windows based mapping application that enables easy visualization of the relationships between data and geography, and performance of detailed analysis to drive insightful decisions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why You Need Email Encryption: Use Case Scenarios by Proofpoint, Inc.

July 2008 - (Free Research) The webinar covers email encryption as an important component of an organization's overall security architecture. Sending sensitive material securely over email, ensuring compliance with federal regulations, is also explored.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Customer Satisfaction with Email Archiving Systems by Sunbelt Software.

August 2008 - (Free Research) This paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Securing and Managing Customer-Facing Web Services by Sonoa Systems

July 2008 - (Free Research) Sonoa ServiceNet enables enterprises to securely and confidently open up Web services to customers and partners, accelerating the adoption of their products and services and driving higher revenues.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Velocity on a New Scale by BlueArc Corp.

April 2008 - (Free Research) Customers in all markets are seeing demand for new levels of storage performance, flexibility, and scalability to cope with today's data intensive environments. This Resource Center highlights technologies that can help you achieve this.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions in Financial Services. by Portrait Software.

September 2008 - (Free Research) This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensuring Working Business Communications during and after a Business Disruption Event by AT&T Corp

June 2008 - (Free Research) ny firms fail to consider how lines of communication will stay open in the event of a Business Disruption Event. Make sure your company’s mobile infrastructure is able to handle the increased demands while also maintaining security.
(WHITE PAPER) GO TO WHITE PAPER

12 Pitfalls of IT Systems Management: Maximize Performance and Availability While Lowering Cost by uptime software inc.

July 2008 - (Free Research) Monitoring servers and proactively managing capacity helps companies maintain service level agreements, meet contractual obligations, improve customer and partner satisfaction, and move forward into new markets.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CommVault Customer Survey Data Validation and User ROI by CommVault Systems, Inc.

September 2008 - (Free Research) CommVault’s customers participated in an online survey in March 2008 which documented the ROI across infrastructure, software, and services spending; backup reliability; administrative time; and backup and restore performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developing a Spectacular Support Structure by Numara Software

April 2008 - (Free Research) In this webcast from Numara Software industry leaders will teach you how to be sure that your support structure is running effectively. It will discuss and present solutions for all major issues that support centers encounter.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Telecom Expense Management: A Valuable Solution for an Economic Slowdown by AnchorPoint.

August 2008 - (Free Research) Read this paper to learn how executing an effective Telecom Expense Management (TEM) strategy can achieve two objectives with one solution – reduce telecom vendor expenses and increase the operating efficiency of your staff.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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