Topics Related to Your Search
IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
|
Help Desk and Call Management
|
Availability, Performance and Problem Management
|
Mobile Device Management
|
On-line Customer Support
|
Wireless Technologies and Mobile Computing
|
Application Management and Maintenance
|
Business Intelligence Solutions
|
Data and Application Distribution
|
Network Management
1 - 25 of 170 | Next Page
Too many results? Filter by:
All result types
Software
Services & Resellers
Hardware
Research
Crossing the Chasm Between the Service Desk and Operations by BMC Software, Inc
June 15, 2009 - (Free Research) IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.
The Potential ROI of a Remote Support Solution via the SaaS Model Presentation Transcript by Citrix Online - GotoAssist
June 18, 2009 - (Free Research) Increased productivity, better customer interactions and quicker response times are all benefits of using SaaS-based remote support solutions. But how do you quantify these savings? This presentation transcript will address the real dollar savings of using this model and the potential for ROI.
Accelerate ITIL Initiatives by Bomgar Corporation
(E-mail this company )
March 01, 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.
10 Ways to Reduce Your Email Costs by Iron Mountain Digital
June 03, 2009 - (Free Research) Thinking about cutting costs by switching to email archiving and management in the cloud, but not sure how it all adds up? Learn how Iron Mountain's Total Email Management Suite will save you time and money, and put figures on what your own cost savings will be.
3 Best Practices for Reducing Exchange Downtime by AppAssure Software
March 02, 2009 - (Free Research) Although there are many e-mail platforms available, Microsoft Exchange is by far the most dominate with a commanding 65-percent share of the overall market. This eGuide explains the three best practices for reducing Exchange downtime and teaches how to proactively approach disaster recovery for Microsoft Exchange.
Becoming Proactive In Application Performance Management by Compuware Corporation
January 09, 2009 - (Free Research) Compuware Corporation commissioned Forrester Consulting to survey 389 global technology decision-makers actively involved in application performance management (APM) to assess the effectiveness of their processes and the technologies they employ. This paper has the results.
VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc
(E-mail this company )
VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.
Using SLAs to Gain a Competitive Advantage by Blue Coat
December 28, 2008 - (Free Research) This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements.
Dell Microsoft Windows Server 2008 Hyper-V Reference Architecture by Dell and Microsoft
December 05, 2008 - (Free Research) This paper proposes several sample virtualization architectures based on Dell's server and storage products. Architectures are divided into three main categories: Small, Medium, and Large. These categories are based on the features and capacity of each product, as well as the complexity of the overall architecture.
One: Oracle News for Midsized Organizations Issue 5 by Oracle Corporation
June 04, 2009 - (Free Research) In this issue of ONE, Oracle takes a look at how insight combined with effective customer-facing processes can help you rise above your competition while at the same time gaining loyalty with your customers.
Oracle Business Brief: Keeping hold of your customers, especially in tough economic conditions by Oracle Corporation
January 05, 2009 - (Free Research) Midsized companies often feel challenged by their deep pocketed competitors. However, being a midsized business actually makes you more agile in the market. However, this agility is dependent on your ability to manage data, information, and develop processes. This paper will outline how Oracle can help assist your data management solutions.
CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER by Sun Microsystems, Inc.
June 01, 2008 - (Free Research) Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise® T5440 server, reducing the number of physical machines needed to effectively deploy applications.
A Smarter Approach to WAN Optimization by Exinda Networks
May 27, 2009 - (Free Research) Network managers and administrators face the daunting task of effectively monitoring and managing network resources while meeting user expectations for network performance across the WAN. At the same time, they have to reduce operating costs and do more with less. Read on to learn how a unified performance management (UPM) solution can help.
Fortis Turkey by CA
October 2008 - (Free Research) To safeguard the critical customer-facing and banking applications that rely on its network infrastructure, Fortis Turkey implemented a Network Management solution from CA.
Webcast: IT Disaster Recovery - Data Domain and Simply Continuous by Data Domain
September 2008 - (Free Research) Simply Continuous has partnered with Data Domain to provide offsite data protection and recovery services based on Data Domain deduplication storage. This joint solution offers customers an easy way to transition off of tape and provides a path to true IT disaster recovery.
Leapfrog Services by CA
September 2008 - (Free Research) Centralized management approach has enabled Leapfrog to standardize its core processes and automate routine tasks to develop a scalable and repeatable model for IT support.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.