Foglight - Application Management to Unify IT and the Business by Quest Software, Inc. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software, Inc.

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Customer Relationship Management (CRM) | Data Center Management | Availability, Performance and Problem Management | Network Management | Application Management and Maintenance | Enterprise Systems Management | Virtualization | Data and Application Distribution | Change and Configuration Management | Enterprise Resource Planning (ERP)

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Making the most of OSS and service provider CRM by Pitney Bowes Group 1 Software June 2008 - (Free Research) In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions in Financial Services. by Portrait Software. September 2008 - (Free Research) This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Practices for Successful Enterprise Performance Management by BearingPoint August 2008 - (Free Research) In this webcast learn how business intelligence (BI) and performance management solutions can help you unleash the value of your data to enable better decision-making and more effective performance management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Customer Satisfaction with Email Archiving Systems by Sunbelt Software. August 2008 - (Free Research) This paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Real-Time Information to Improve Contact Center Performance by Genesys Co. May 2008 - (Free Research) From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

LANDesk - Enterprise Desktop & Security Mgmt. for North American Companies by CreekPointe (E-mail this company) LANDesk® solutions were designed specifically for North American companies and empowers enterprises to centrally manage and protect desktops, servers and mobile devices through a single console. They're cost-effective, intelligent and provide IT & Help Desk Managers with a rapid time to value.  (RESELLER & SERVICE) GO TO DETAILED REPORT

An Overview of Application Virtualization by CreekPointe (E-mail this company) December 2007 - (Free Research) Virtualized applications eliminate nearly all of the complexities and support issues associated with delivering and accessing traditional applications for both fat and thin-client deployments. This paper discusses the benefits realized through application virtualization and dynamic solutions for helping you achieve application virtualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Thinstall: Virtual Operating System (VOS) by CreekPointe (E-mail this company) Thinstall is an Application Virtualization Platform that enables complex software to be delivered as self-contained EXE files which can run instantly with zero installation from any data source. The core of Thinstall VS is the Virtual Operating System, a small light-weight component which is embedded with each “Thinstalled” application.  (SERVICE) GO TO DETAILED REPORT

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc January 2008 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by Mayflower Software March 2008 - (Free Research) Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Unique Approach to Reducing MTTR by NetScout Systems, Inc. June 2008 - (Free Research) Read this paper to find out how to reduce troubleshooting and downtime caused by network and applications problems (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Monitoring: Best Practices for Application Performance by AVIcode, Inc January 2008 - (Free Research) This white paper explores how to optimize application availability and reliability through an always on approach to application monitoring that combines reactive and proactive techniques. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Telecom Expense Management: A Valuable Solution for an Economic Slowdown by AnchorPoint. August 2008 - (Free Research) Read this paper to learn how executing an effective Telecom Expense Management (TEM) strategy can achieve two objectives with one solution – reduce telecom vendor expenses and increase the operating efficiency of your staff. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Moving beyond the Map--and across the Enterprise: The Latest Location Intelligence Solution Capabilities to Meet the Expanding Needs of Today’s Communication Providers and Utilities by MapInfo Corporation. July 2008 - (Free Research) The MapInfo Professional solution is a windows based mapping application that enables easy visualization of the relationships between data and geography, and performance of detailed analysis to drive insightful decisions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Email Marketing Deliverability Guide by Listrak. January 2008 - (Free Research) In this white, learn ways to ensure e-mails in your marketing campaign bypass internet filters and escape junk mail folders. The experts at Listrak have the details for you. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Are NSM Mega-suites Right for You? by CITTIO September 2008 - (Free Research) This whitepaper examines the management issues of Big 4 NSM mega-suites (namely HP OpenView, IBM Tivoli, CA Unicenter and BMC Patrol) and discusses how a 21st century NSM solution can make your Operations team more productive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Email Reporting Made Easy by Sirana September 2008 - (Free Research) View this free, 1-hour webcast to learn how easily and efficiently you can meet the email reporting needs of your organization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Strategic Insight for Your SAP Deployment: The Top 3 Techniques for Capacity and Performance Management by HyPerformix July 2008 - (Free Research) The emerging best practice of predictive analysis provides accurate predictions of performance and capacity, hands-on real observed results, that allow you to make informed business decisions about IT investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing the Best CRM for Your Organization by Oracle Corporation. August 2008 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Business Performance and Customer Loyalty in 5 Steps by Infor. September 2008 - (Free Research) Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling NAS Clusters: The Silicon Storage Appliance by DataDirect Networks. June 2008 - (Free Research) This paper provides a basic overview describing the most commonly used storage strategies for clusters, and some emerging technologies that attempt to answer the problems associated with largerscale data distribution in large clusters. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Great Email Security Debate: Appliances, Saas, or Virtual? by Proofpoint, Inc. July 2008 - (Free Research) Hardware appliances. Software. Software as a Service (SaaS). Virtual appliances. The variety of deployment options for the latest solutions for email security and data loss prevention seems endless. So where do you start? (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ITG Report: Value Proposition for IBM Power Systems as Database Server in Midsize Companies - Cost Comparisons with Windows Servers by IBM. September 2008 - (Free Research) This report examines the use of the IBM Power platform as an alternative to commodity Windows servers. Learn how the IBM Power platform offers many advantages in performance, scalability and key functional capabilities to support key database serving. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DataCore UpTempo Performance Acceleration Software by DataCore Software Corporation. UpTempo™ is powerful, performance accelerator software for Windows-based systems. It dramatically speeds up applications by making the computer system read and write data to its disk drives more efficiently.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

InfiniBand Software and Protocols Enable Seamless Off-the-shelf Applications Deployment by Mellanox Technologies March 2008 - (Free Research) The focus of this article is to discuss what application developers need to know to enable their IP, SCSI, iSCSI, sockets or file system based applications to operate over InfiniBand. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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